The Yunam Adventure ("we", "our", "us") is committed to protecting your privacy. This policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a booking inquiry.

1. Information We Collect

When you submit an inquiry form, we collect: your name, email address, phone number, travel dates, number of guests, and any message you provide. We also automatically collect your IP address and browser user agent for security and rate-limiting purposes.

2. How We Use Your Information

To respond to your booking inquiry and confirm your reservation
To send you booking-related communications and updates
To improve our website and services
To comply with legal obligations

3. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information with: (a) our camp staff for booking management, (b) email service providers for sending confirmations, (c) law enforcement if required by law.

4. Data Security

We implement industry-standard security measures including: encrypted database storage, prepared SQL statements to prevent injection, CSRF protection on all forms, secure session management, and regular security audits. However, no method of transmission over the internet is 100% secure.

5. Cookies

Our website uses only essential session cookies (for form security/CSRF protection). We do not use tracking cookies, advertising cookies, or third-party analytics cookies.

6. Google Maps

Our website embeds Google Maps. Google's privacy policy (policies.google.com/privacy) applies to the use of Google Maps. By using the map features, you agree to Google's terms.

7. WhatsApp Links

Our website contains links to WhatsApp (wa.me). Clicking these links opens WhatsApp, which has its own privacy policy (whatsapp.com/legal). We do not receive any data from WhatsApp conversations initiated via our website.

8. Data Retention

Inquiry data is retained for 3 years for business and legal purposes, after which it is permanently deleted. You may request deletion of your data at any time by contacting us.

9. Your Rights

You have the right to: access the personal data we hold about you, correct inaccurate data, request deletion of your data, withdraw consent for marketing communications. To exercise any right, contact us at theyunamcamps@gmail.com.

10. Children's Privacy

Our website is not directed at children under 13. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. Continued use of our website after changes constitutes acceptance of the updated policy.

12. Contact Us

For privacy-related inquiries:
The Yunam Adventure
Near SBI, Basement, Mall Road, Manali, H.P. 175131
Email: theyunamcamps@gmail.com
Phone: +91 82192 43718